PartySpins Privacy Policy: how personal data is handled
Last Updated: September 17, 2026
This Privacy Policy explains how personal information is collected, used, disclosed, retained and protected when a person visits PartySpins, creates an account, completes verification, uses the cashier, plays games, contacts support or changes marketing and safer-gambling preferences. It also explains the choices and rights available to an account holder. The legal entity identified in the current Terms and Conditions acts as the controller for the processing described here unless a particular notice states otherwise.
1. Information collected through the account journey
1.1 Registration and profile data
Registration can require a name, date of birth, residential address, country, email address, telephone number, username, password credentials and communication preferences. Account records also include acceptance timestamps for relevant terms and changes made to profile information.
1.2 Verification and compliance records
Identity and compliance checks can involve a passport, national identity card, driving licence, proof of address, payment ownership evidence, a selfie or liveness check, source-of-funds information and correspondence about a review. These records help verify age and identity, prevent fraud, meet anti-money-laundering duties and protect the account against unauthorised use.
1.3 Payments, play and account activity
Transaction data can include deposit and withdrawal amounts, currency, payment route, masked instrument details, wallet address, blockchain transaction identifier, timestamps, status, chargeback information and risk indicators. Gameplay records can include stakes, wins, losses, game sessions, bonus use, balance movements and responsible-gambling controls.
1.4 Device and technical information
When the website or mobile browser service is used, technical records may include IP address, device type, operating system, browser, language, time zone, cookie identifiers, login events, error records and security signals. These records support authentication, fraud detection, service performance and troubleshooting.
2. Why the information is used
| Purpose | Typical data | Processing basis |
|---|---|---|
| Create and administer an account | Identity, contact and profile data | Contract performance |
| Process deposits and withdrawals | Transaction and payment data | Contract and legal obligations |
| Verify identity, age and funds | Documents and compliance records | Legal obligation and legitimate interests |
| Operate games and promotions | Gameplay, balance and bonus records | Contract performance |
| Detect fraud and secure accounts | Device, login and risk signals | Legitimate interests and legal obligations |
| Provide support | Messages, attachments and account history | Contract performance and legitimate interests |
| Apply safer-gambling controls | Limits, session and exclusion data | Legal obligations and substantial public interest where applicable |
| Send permitted marketing | Contact details and preferences | Consent or another lawful basis permitted locally |
Personal information is not used for a new incompatible purpose without an appropriate legal basis and notice.
3. Cookies and similar technologies
Essential cookies keep sessions secure, remember privacy choices and support account functions. Preference cookies can remember language or display choices. Analytics technologies help measure performance and identify errors. Marketing technologies are used only in accordance with the consent and preference controls shown to the visitor.
Browser settings can remove or block cookies, but disabling essential storage can affect sign-in, cashier and security functions. Consent choices can be reviewed through the cookie interface where provided.
4. Who may receive personal information
Information may be disclosed to payment processors, identity-verification providers, game and platform suppliers, hosting and security vendors, customer-support systems, analytics providers, professional advisers, auditors, regulators, law-enforcement bodies and other recipients required to operate the service or comply with law. Each recipient receives only the information needed for its role and is subject to contractual, professional or legal safeguards.
Corporate restructuring, financing, sale or acquisition can require a controlled transfer of records. Privacy obligations continue to apply to data involved in that process.
5. International transfers
Some service providers may process data outside the account holder’s country. When a transfer requires safeguards, PartySpins uses an appropriate mechanism such as an adequacy decision, approved contractual clauses or another legally recognised protection. A privacy request can ask for more information about the safeguard relevant to a particular transfer.
6. Retention and deletion
Account and transaction records are retained for the period required to provide the service, resolve disputes, prevent fraud and satisfy financial, tax, anti-money-laundering, licensing and safer-gambling obligations. Different categories can have different retention periods. A deletion request does not override a legal duty to retain specified records; information kept for that duty is restricted to the required purpose and removed or anonymised when the period ends.
7. Security controls
Administrative, technical and organisational measures are used to protect information against unauthorised access, alteration, disclosure or loss. Measures can include encryption in transit, access controls, monitoring, credential protection, vendor review and incident procedures. No internet service can promise absolute security, so players should use a unique password, protect the registered email account and report unfamiliar activity immediately.
PartySpins support will never need a password, wallet seed phrase or complete card security code.
8. Privacy rights and requests
Depending on the applicable law, a person may request access, correction, deletion, restriction, portability or objection, and may withdraw consent for future processing. A person may also ask for information about automated decisions and lodge a complaint with the relevant supervisory authority.
A request should identify the account and the right being exercised. Additional verification may be required before account information is disclosed or changed. This prevents a privacy request from becoming a route for account takeover. The response period begins once the request and any necessary identity check are complete.
9. Marketing choices
Email, SMS, push and promotional preferences can be changed through account settings or the unsubscribe control in a message. A marketing opt-out does not stop essential service notices about security, payments, verification, legal changes or responsible-gambling controls. Self-exclusion and related restrictions are also applied to promotional communication in accordance with the relevant process.
10. Children and age verification
PartySpins is intended only for people who meet the legal gambling age applicable to their location. Age checks may be completed during registration or verification. If information indicates that an account belongs to a minor, the account is handled under the applicable legal and safeguarding process.
11. Policy changes and privacy contact
This policy may be updated when processing activities, suppliers, legal duties or account features change. The effective date at the top identifies the current notice. Material changes may also be communicated through the website, account or registered contact channel.
Privacy requests can be submitted through the support route identified in the account or Help area. Include the registered email and the specific request, but do not send passwords, seed phrases or unnecessary identity documents until a secure upload route is provided.
